Terms of service

অবশ্যই। RayanSmart-এর COD model, delivery-এর সময় product check করার নিয়ম এবং accept করার পর no-return policy অনুযায়ী Terms of Service-টা এভাবে রাখতে পারো:

Terms of Service

Last Updated: October 1, 2026

Welcome to RayanSmart. By accessing or using our website, rayansmart.shop, and placing an order with us, you agree to the following Terms of Service.

1. General Terms

RayanSmart operates an online store offering gadgets, electronics, beauty products, personal care products, and other consumer products.

By using our website, you confirm that the information you provide during checkout is accurate and complete.

We reserve the right to refuse or cancel an order when necessary, including in cases of incorrect information, suspected fraudulent activity, product availability issues, or other operational reasons.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other information are accurate.

However, minor differences in product color, packaging, design, or appearance may occur due to lighting, photography, screen settings, or manufacturer updates.

Product specifications may also change slightly based on manufacturer or supplier updates.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed.

We reserve the right to correct pricing errors or other website errors and may cancel an order affected by such an error.

4. Cash on Delivery

RayanSmart primarily offers Cash on Delivery (COD).

Customers are required to provide a valid name, phone number, and delivery address when placing an order.

The customer must be available to receive the order and make the required payment upon acceptance.

5. Check Before Accepting

Customers can check the product in the presence of the delivery person before accepting the order.

If the customer does not want the product after checking it, the order can be refused at the time of delivery.

In such cases, the customer is responsible for the applicable delivery/return delivery charge.

6. No Return After Acceptance

Once the customer has checked and accepted the product from the delivery person, the order is considered completed.

After acceptance, RayanSmart does not accept returns, exchanges, or refunds due to change of mind, personal preference, or dissatisfaction with the product.

Customers are therefore encouraged to carefully inspect the product before accepting the delivery.

7. Damaged or Incorrect Products

If a product is visibly damaged, defective, or incorrect at the time of delivery, the customer should not accept the product and should inform the delivery person immediately.

For further assistance, customers can contact us through the information provided below.

8. Order Cancellation

Customers may request cancellation before their order has been shipped.

Once an order has been shipped or handed over to the delivery service, cancellation may no longer be possible.

Repeated refusal of orders or cancellation without a valid reason may affect our ability to accept future orders from the same customer.

9. Delivery

Delivery times may vary depending on location, courier availability, weather, holidays, and other circumstances beyond our control.

RayanSmart is not responsible for delays caused by third-party delivery services or circumstances outside our reasonable control.

10. Customer Responsibilities

Customers are responsible for:

  • Providing accurate delivery information.
  • Providing a valid phone number.
  • Being available to receive the order.
  • Checking the product before accepting it.
  • Paying the applicable product and delivery charges.
  • Following the terms and conditions of our store.

11. Website Use

You agree not to use our website for unlawful purposes or in a way that may damage, disrupt, or interfere with our website, business, or other customers.

Unauthorized attempts to access, modify, copy, or interfere with our website or its content are prohibited.

12. Intellectual Property

All content on the RayanSmart website, including logos, graphics, product images, text, designs, and other materials, may be owned by or licensed to RayanSmart.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

13. Changes to These Terms

RayanSmart reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated Last Updated date.

Your continued use of our website after changes are posted means you accept the updated Terms of Service.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Store: RayanSmart
Website: rayansmart.shop
Email: info@rayansmart.shop
Phone/WhatsApp: 01833000369

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